Client testimonials

Letting our clients tell our story.

At Harbour Equity Release we take the time to listen to our clients and put them at the centre of everything we do. In delivering our service we treat people like we would our own family, they benefit from our honest and sound advice which is based on years of experience in financial services.

Word of mouth recommendations are important to us, if you haven’t heard of us yet please read our client testimonials provided directly, from Google and Trustpilot Harbour Equity Release Reviews | Read Customer Service Reviews of harbourequityrelease.co.uk (trustpilot.com)

Chris is very professional, understanding and clearly explained in detail all aspects of the process and the options available to me. I am happy to recommend his services to anyone who is thinking of entering into an Equity Release scheme.

Paul Cleaver

Google

Chris has been fantastic. It took a long time for me to decide to go for equity release and I was extremely lucky to decide on Harbour Equity Release. Chris has been fantastic. He’s a good listener, knows his subject and has endless patience. He explained everything in detail, did his research, answered endless questions and never once did I feel rushed or pressurised into making a decision.

Jenny Silman

Google

I went to Chris for some advice from my elderly mum. He was very helpful and nothing was too much trouble even when we kept changing our minds about what to do! He spent a lot of time researching to make sure we had the best deal and I would definitely recommend him to anyone who needs financial advice.

Alison Rutter

Trust Pilot

Chris is a really professional, friendly and most importantly actually cares about the clients that he works for. We had a particularly tricky equity release case that Chris navigated us all through, and if it wasn't for him we wouldn't have seen it through to the end and finally realised a dream that we were chasing. We couldn't recommend Chris enough to anyone who needs expert advice and help.

Andy Thomas

Trust Pilot

Chris was very easy to deal with, he listened carefully to our requirements. He put absolutely no pressure on us. Just provided the information we asked for and left it for us to inwardly digest and make a decision. Ours was a fact finding mission to find out what our options would be in the future and Chris provided this willingly and with minimum fuss. We will certainly go back to him once we have decided the path we are going to take.

Claire Earl

Trust Pilot

Chris was recommended to help with the re-scheduling of an existing Equity Release loan to a new, lower rate. Dealing with Chris has been fantastic, he has first-class communication and interpersonal skills - he kept us advised all the way through it so that it was as straightforward as possible, all the time putting himself in our shoes. Because he was so good to deal with, the transaction went through in under two months from the date of our first meeting. He has a natural, empathetic approach whilst clearly knowing his subject, with excellent access to the ER market to get the most appropriate deal for us. Im delighted to recommend Chris for anyone looking to investigate Equity Release.

David Pope

Trust Pilot

Chris dealt with my equity release very professionally, he explained everything clearly making it easy for me to understand. He was always available if I had any questions. I would not hesitate to recommend I'm to any friends and family.

Jennie Lucy

If you’re interested in reading more about what we’ve been up to at Harbour Equity Release please take a look at our blog page Insights | Harbour Equity Release

Equity release may involve a home reversion plan or a lifetime mortgage, which is secured against your property. To understand the features and risks, ask for a personalised illustration. Equity release requires paying off any existing mortgage. Any money released, plus accrued interest would be repaid upon death, or moving into long-term care

mark sutton

2023-10-23

Chris is a truly independant expert (in our case on equity release). He was able to discover the reality from a scenario that our existing agent/advisor was unable to find (other than to refuse fund release), and he was then able to find and propose several ways to proceed . There was never any pressure or ushering us towards favored products/offer (it really is unbiased, solid financial advice he gives), and throughout this process the integrity, and trust was really reassuring. Chris constantly reminds of the big picture considerations to keep in mind and take account of. We really appreciated the fast, and effective support that Chris gave us during what was a challenging time for our family (following bereavement). I fully recommend talking to Chis. Thanks Chris!

Pete Anstey

2023-10-06

Chris gave us excellent professional advice Explaining all our options Thus enabling us to make the right decision

Richard Frisby

2023-09-14

Cris has been brilliant throughout, Very informative and not at all "pushy" explained every aspect in detail, so pleased to have been delt with in a very professional way. Thanks Cris.

Lorraine Croom

2023-09-06

Chris explained everything in detail so we fully understood the equity release process. We weren't rushed into it, and other avenues were considered, but this was the best route for us. A very professional and helpful service. Lorraine and Terry Croom

Val Drennan

2023-08-08

Until my first meeting with Chris I only had vague idea of how equity release worked. He explained the whole process from beginning to end. I had total confidence in him, his patient approach made the process seemless. I would have no hestation in recommending Chris if you are looking to release equity from your property.

Carole Perkins

2023-08-07

Chris has been brilliant. Nothing was too much trouble. He kept in touch, on evenings, weekends, and even when he was trying to have a short holiday. We never felt that anything was too trivial. I'd thoroughly recommend his services

Tim Farrow

2023-07-17

Faced with a situation of needing to change an existing scheme with a more advantageous plan for our aged parents, Chris proved to be excellent in his delivery and support throughout the process. Indeed, he was very understanding and mindful to keep things simple, kept us regularly informed at every stage which was crucial in enabling our parents to be comfortable with the process end to end. I would have no hesitation in recommending him to anyone looking for help in anything to do with Equity release.

Rosemarie Godwin

2023-06-18

Extremely pleased with service received from Chris from Harbour Equity Release. He was professional, friendly and knowledgeable. Everything explained in detail at every stage and all queries answered swiftly. Chris was very proactive to obtain documents that were being delayed by a third party ensuring that the deadline was met. Cannot fault the service received and would not hesitate to recommend him to anyone who requires equity release assistance.

Barbara Carroll

2023-06-02

Very happy with the way Chris. dealt with our equity release and with all our queries. Always gave us sound, impartial advise.

ruelno

2023-05-21

I was experiencing extreme financial difficulties which were likely to result in me losing my home. I contacted Chris and explained my situation to him and other agencies he works with. I was impressed with the patience shown and support given and how my problems were resolved. I am an older person and the paperwork and legal side were quite complicated. Everything was explained until I completely understood how my issues could be solved and they were to my complete satisfaction. I have no reservations in recommending Chris as an honest agent for equity release.

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